Terms & Conditions

happycoupleuk.com does not provide a own checkout and you will be forwarded to a secure payment service by Stripe. Your credit card is charged in the name of Frankow Ltd.

We accept following payment types:

  • Visa
  • Master card
  • American Express

100% Discretion Assured! All orders are shipped in plain discreet packaging! All products on our website are including free UK standard delivery what can take up to 3 working days to deliver once goods are despatched, if require special service please contact us before placing the order.

Next Day Despatch
If order received Monday to Friday between the hours of 8am to 6pm we will be pick and pack same day and dispatched the following day.

Where do Happycouple deliver to?
We currently deliver only to UK mainland and are not able to ship into other countries.

Age of consent
By purchasing products from happycoupleuk.com you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, happycoupleuk.com will not accept your order.

Contract Formation
Orders made through happycouple.or.uk are subject to acceptance and availability. happycoupleuk.com may choose at any time to cancel your order.
No contract will officially exist between yourself and happycoupleuk.com until your parcel has been despatched.

Data Protection
happycouple.uk.com is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.

Privacy Policy
We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services, it is never sold or passed on without consent.
Our site allows you to opt out of receiving communications from us when we request your information. Also if you want to opt out at a later point, you can do so by e-mailing us or writing to our address.
We use cookies and other technologies only where required for our shopping technology to work. Your personal information will never be stored in any cookies generated by our systems.

Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Happy Couples shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.

Discount offers and Voucher Codes
happycoupleuk.com has the right to end offers at any time.
In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.

All goods sold through this site are sold as ‘novelty goods.’ The vendor cannot be held responsible for any injury caused by improper use.

Goods or packaging of goods may differ slightly to those displayed on the website.

Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without permission.

Acceptance of terms and conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.

Product Descriptions
Happy Couple has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:

  • Orders will only be accepted if there are no errors in the description of the goods and their prices as advertised on this Website;
  • All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
  • Packaging may vary from that shown on the Website;
  • The sizes shown on the Website are approximate only and may vary slightly;
  • Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
  • All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.